My Startup

Yes. You can use Moely for free with certain quota limits. Subscribers receive 10x higher free usage. Bonus credits let you access higher-tier models and features.

One year. Even if your subscription expires, any remaining credits stay valid for 12 months and can be used for features not limited by membership.

It varies dynamically. Typically senior costs 2–5 credits and expert 3–10 credits depending on context length, memory, file size, and tools like search or read web. If the chat fails, no credits will be deducted. Please refer to the pricing page for details. See pricing details

You get them automatically! We are committed to integrating the latest top-tier models (like GPT-5 or Claude 4.5) fast, often within 12 hours of their release. Your subscription is future-proof, and we're committed to always delivering the maximum value and latest tech to our members.

You can purchase more credits by subscribing again. Purchased credits remain valid for one year from the purchase date. Subscription billing is monthly.

We can provide a PDF e-receipt. Our company is registered overseas and currently cannot issue invoices that meet China’s official fapiao standards.

Of course. You can cancel anytime. Cancellations are not refunded and take effect at the next billing cycle. WeChat Pay and Alipay do not support auto-renew yet, so there is no need to manually cancel auto-renewal.

We value your feedback to help us improve. Contact us via email at hi@moely.ai. For users in China, you can also follow our WeChat Official Account “Moely”.